If you’re in a state where Funrize operates but still see a message saying you’re not allowed to play, don’t worry!

This usually means your device or network isn’t sharing your precise location correctly. Follow the steps below to fix the problem.

🛠️ Step 1: Refresh Your Network

Sometimes your internet connection makes it look like you’re in a different state. A quick reset often solves this.

• Restart your router and modem (turn them off for 1 minute, then back on).
• On mobile, switch Airplane Mode ON for 10 seconds, then OFF.
• Try switching between Wi-Fi and mobile data.
• Forget and reconnect to your Wi-Fi network.

📍 Step 2: Turn On Location Services

Make sure your device is actually sharing your GPS location:

• iPhone / iPad:
  Settings → Privacy & Security → Location Services → ON.
  Find Funrize in the app list and set location access to Always.
• Android:
  Settings → Location → ON.
  Set Location mode to High accuracy.
  Allow Funrize to use your location “Allow all the time.”
• Mac:
  System Settings → Privacy & Security → Location Services → ON.
  Unlock with your password if needed.
  Give Safari/Chrome permission to access your location.
• Windows:
  Start → Settings → Privacy & Security → Location → Turn ON Location Services.

🌐 Step 3: Enable Location in Your Browser

• Chrome / Edge / Firefox:
  Settings → Privacy & Security → Permissions → Location.
  Make sure Funrize.com is set to Allow.
• Safari (Mac):
  Go to Funrize.com in Safari.
  Click Safari → Settings for This Website.
  Under Location, choose Allow.

👉 If you clicked “Block” before, you’ll need to change it here to Allow.

🔒 Step 4: Check Privacy Tools

Some tools hide your location and cause errors:

• Turn off VPNs or proxies.
• On iOS, disable iCloud Private Relay.
• Check ad-blockers or privacy extensions and whitelist Funrize.

🧹 Step 5: Clear Cache and Cookies

Old or corrupted data can interfere with geolocation.

• In your browser, go to Settings → Clear browsing data.
• Clear cache & cookies.
• Reopen Funrize and log back in.

❓ Still Having Trouble?

If you’ve tried everything and still can’t connect:

• Try another device or network.
• Contact Funrize Support with:
• A screenshot of the error message.
• Your device type (iPhone, Android, Mac, Windows).
• Your browser (Chrome, Safari, etc.).
• Whether you’re using Wi-Fi or mobile data.

We’ll help you get back to the fun fast! 🎉

✅ By following these steps, most players resolve geolocation issues in just a few minutes. Thanks for your patience — we can’t wait to see you back on Funrize!